On the 4th June 2012 the Claimant attended the Fairfield General Hospital, having fallen in a Shopping Centre in Bury. She was brought to the hospital by ambulance and complained predominantly about an injury to her right arm. The Claimant had an examination and an x-ray carried out to her right elbow. No boney injury was identified. The Claimant was given pain relief and discharged. She continued to have problems and attended Fairfield General Hospital on 21st June 2012 and further x-rays were taken, this time of her right shoulder. The x-ray confirmed that the shoulder was dislocated. Efforts were made to relocate the shoulder, but it was not possible to do so, and the Claimant was therefore transferred by ambulance to Manchester North Hospital, where an operation to relocate her shoulder was carried out under general anaesthetic. It was admitted that a proper examination on the first attendance would have spotted this and a manipulation under sedation, a much less invasive treatment, would have taken place with a better outcome. The Claimant recovered £5,000 for her pain and suffering, travel and care losses.